We work in an industry that has the power to reach and influence almost every person on the planet, giving us the opportunity and responsibility to lead by example. At dock10 we recognise the important role we play, and we strive for sustainability across all our business areas. This includes creating a supportive and inspiring workplace for our employees and promoting social and environmental sustainability in everything we do.
To achieve this, we embed the highest standards of operational and ethical practices into every aspect of our business. We meet our customer, legal and other requirements, and aspire to fulfil the needs and expectations of our employees, customers, stakeholders and anyone affected by dock10's activities.
Located at the heart of MediaCityUK, dock10 was created as an industry focus for world-class television production outside of London.
As a centre of television excellence, we work with national broadcasters and the UK's biggest production companies on some of the country's best loved television programmes.
Built from the ground up, we have 160 employees and over 400 freelancers, and we provide essential telecoms services to more than 250 SMEs.
Our ambition is to excel not only within our industry but also within the wider community, encouraging and supporting sustainability in all its forms at every touchpoint of our business.
Global movements for action on human rights and climate change are growing, and our employees, families and society at large expect us to play our part in addressing these important social and environmental challenges.
For dock10, sustainability comes from embedding strong Environmental, Social and Governance (ESG) policies and practices so deeply that they become part of our company's DNA.
Through our 'Commitment to Excellence' statement we declare our intent and measure our progress towards the goal of building a business that meets people's expectations on sustainability both in principle and in action.
Our efforts are overseen and guided by a specially formed Sustainability Working Group that is headed up by our Chief Operating Officer.
To ensure that we deliver our commitments, we have put in place polices and structures that support and grow our ambitions for sustainability.
Every month, progress towards our sustainability targets are reported to the Management Board who are responsible for overseeing and challenging our sustainability efforts, reporting quarterly to our Shareholder Board.
Across everything we do, our systems are regularly and independently assessed against national and international best-practice standards to ensure they deliver at the highest levels and meet all the expectations of our staff and our customers.
Among the certifications held by dock10, we are proud to hold the following UKAS accredited certifications:
Collectively, these internationally recognised certifications underline dock10's ongoing commitment to best practice in sustainability.
Our Values run through everything we do at dock10, and they underpin the professional standards that we all subscribe to including our ongoing commitment to sustainability. We are:
We constantly challenge ourselves to do better, driven by a can-do attitude that inspires success.
We take ownership of our ideas and actions, always doing what we say we will do.
We are open to new ideas and are excited by the possibilities that change can bring.
We are one team, actively working together to deliver the best for customers and colleagues.
We want dock10 to be an integral, valued and respected part of the community, creating opportunities for all and minimising our carbon footprint. To do this we have developed Six Sustainability Principles that guide the way we build a better future.
To reduce our carbon footprint and influence our staff, clients and partners to do the same.
To engage with, consult and listen to our colleagues to help shape the environment and the values within which we operate.
To support community-based charities in line with our values and to provide communities with the opportunity to learn about our industry and to become part of it.
To have an open recruitment policy, fostering and growing a representative workforce that embraces diverse backgrounds, ideas and communities.
To strive to promote a culture of wellness that improves the physical and mental health of our employees and their families.
As a company, dock10 is committed to protecting the environment for the benefit of our employees, the wider community and the planet as a whole. Our business decisions consciously take into account potential environmental impacts and the actions we can take to mitigate them.
We are continually working to improve our environmental and energy management systems, including:
While always striving to exceed expectations, as a minimum we fulfil our environmental and energy compliance obligations, including legal and other requirements related to the environment, energy efficiency, use and consumption, and international standards including ISO 14001 and ISO 50001. Beyond this, we also challenge our colleagues and the business to find innovative ways of further reducing our environmental impact.
Low-carbon choices are encouraged for commuting, business travel and the supply chain, including access to the cycle to work scheme, minimising business travel, enabling home working and buying from local suppliers. Where possible we use materials from sustainable and environmentally friendly sources and procure energy-efficient products and services.
We also ensure the availability of all the information and resources needed to achieve our energy objectives, and we communicate our environmental policy to shareholders, employees, contractors and others to promote an environmentally responsible attitude within our organisation.
A business grows stronger and better when it engages with its employees. At dock10 we encourage regular two-way communication to inform and consult with our teams, gathering their ideas and opinions and keeping them appraised of the business and how they contribute to its success. We also continually engage with our customers to understand what we could do better.
Communications take place across a broad range of platforms, including:
An employee committee that ensures company adherence and advancement in areas such as health and safety, wellbeing, charitable work and the general working environment.
An annual survey of all staff that helps to steer company policy and approach, ensuring that employee views, concerns and opinions are reflected in the business.
A two-way dialogue between the COO and staff giving employees the opportunity to question senior management and raise any issues.
An ongoing review of our customers' experiences at dock10 that helps us develop our services to better meet customer needs and expectations.
A monthly e-zine that updates colleagues about the company's work and activities while providing a platform for individuals to tell their own stories.
Across all interactions at dock10 we expect people to treat others with respect, believing that all employees have the right to dignity and respect in the workplace. This is built upon the following principles:
We are committed to creating an environment in which all employees have the opportunity to reach their full potential.
We actively develop policies that encourage inclusion and contributions from all employees, and we are committed to having timely and effective two-way communications.
We are a multi-cultural meritocracy where individual contributions are expected, appreciated and rewarded. We do not practice favouritism: an employee's advancement and reward are based entirely on their individual performance, potential and upholding of the company values.
We encourage and promote a healthy balance between work and personal life, and we respect the commitments our employees have outside of the workplace. Our employees have the right to rest and leisure, including periodic paid holidays and the reasonable limitation of working hours.
We do not discriminate in any aspect of employment on grounds of race, religion, colour, ethnic or national background, age, disability, neurodiversity, gender, sexual orientation, marital status, political affiliation or union membership.
We value diversity in our employees’ backgrounds, talent, insight, education and experience and believe that this contributes to our continued success by increasing innovation, enriching decision making and improving interactions.
We do not tolerate physical, sexual, racial, psychological, verbal or any other form of harassment or abuse.
At dock10 we recognise that our employees bring their whole selves to work and we have a responsibility to cater for all aspects of an individual's health and wellbeing.
Committed to protecting the health, safety and welfare of our employees, we promote the wellbeing of all employees by encouraging physical exercise and providing access to a range of wellness services through company insurances.
Our health policies extend beyond physical welfare into mental wellbeing, including identifying and preventing work-related stress by applying best practice measures across the business. We further promote and protect the mental health of our employees by raising awareness, training Mental Health First Aiders, training managers to identify potential mental health issues, and supporting colleagues.
We manage our business in a way that not only upholds the letter of the law but also the spirit of the law. dock10 has put policies in place that promote and support good business practice. These policies include:
All major suppliers are required to confirm that they comply with our policies, and we exercise no undue influence over our suppliers and pay them to the terms agreed.